Frequently Asked Questions
Everything you need to know about shopping with Riffraff.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate items from various designers, we also include specific fit notes (e.g., 'runs small' or 'oversized fit') in the product description.
Can I change or cancel my order after it's placed?
Because we process orders quickly to ensure fast delivery, we are only able to make changes or cancellations within 1 hour of the order being placed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Klarna.